Privacy Policy

Finanshels (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.finanshels.com (the “Website”) and use our services.

By accessing or using our Website and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website or services.

1. Information We Collect

‍We may collect and process the following categories of personal information:

‍1.1 Personal Identification Information

• Contact Details: Name, email address, mailing address, phone number, etc.
• Demographic Information: Date of birth, gender, nationality, etc.

1.2 Business Information

• Company Details: Company name, industry, size, job title, etc.
• Financial Information: Bank account details, tax identification numbers, financial statements, etc. for service purpose.

1.3 Technical Information

• Usage Data: IP address, browser type, operating system, referral source, pages visited, and the dates/times of access, etc.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies, etc.

1.4 Communication InformationCorrespondence: Records of any communications with us, including inquiries, feedback, or support requests, etc.

• Contact Details: Name, email address, mailing address, phone number, etc.
• Demographic Information: Date of birth, gender, nationality, etc.

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2. How We Collect Information

We collect personal information through various methods:

2.1 Direct Interactions

• Account Creation: When you register for an account or subscribe to our services.
• Service Requests: When you request information or services from us.
• Communications: When you contact us via email, phone, or other channels.

2.2 Automated Technologies

• Cookies: As you navigate our Website, we may use cookies to collect data about your browsing actions and patterns.

2.3 Third Parties

• Service Providers: We may receive personal information from third-party service providers, such as analytics providers or payment processors.
• Public Sources: Information from publicly available sources, such as business directories.

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3. Use of Personal Information

We use your personal information for the following purposes:

3.1 Service Delivery

• Provide Services: To deliver and manage our accounting, tax preparation, and financial services.
• Account Management: To manage your account, process transactions, and provide customer support.

3.2 Communication

• Updates: To send administrative information, such as changes to our terms, conditions, and policies.
• Marketing: To send promotional materials and newsletters, where you have consented to receive them.

3.3 Improvement and Analytics

• Performance Monitoring: To analyze usage patterns and improve our Website and services.
• Research: To conduct research and develop new products or services.
  

3.4 Legal and Compliance

• Regulatory Obligations: To comply with legal obligations, such as anti-money laundering laws.
• Enforcement: To enforce our terms and conditions and protect our rights.

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4. Disclosure of Personal Information

We may share your personal information in the following circumstances:

4.1 Within Our Corporate Group

• Affiliates: With our subsidiaries and affiliates for operational and administrative purposes.

4.2 With Service Providers

• Third-Party Vendors: With vendors who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.

4.3 For Legal Reasons

• Compliance: When required by law or legal process.
• Protection: To protect the rights, property, or safety of Finanshels, our clients, or others.

4.4 Business Transfers

• Mergers or Acquisitions: In connection with a merger, sale, or other transfer of assets.

5. International Data Transfers

We operate globally and may transfer your personal information to countries outside of your jurisdiction, including countries that may not offer the same level of data protection as your home country. We will ensure that any such transfers comply with applicable data protection laws and that your data is adequately protected through appropriate safeguards, such as Standard Contractual Clauses or other mechanisms approved by relevant regulatory authorities.  

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6. Data Security

We employ industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, it’s important to recognize that no method of transmission or storage over the internet can guarantee absolute security.

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7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider factors such as the type of information, the purpose of collection, and any legal or regulatory requirements.  

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8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to request access to your personal data and obtain a copy of it.
• Rectification: The right to correct inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”): The right to request the deletion of your personal data under certain conditions.
• Restriction of Processing: The right to limit the processing of your data in specific circumstances.
• Data Portability: The right to receive your data in a structured, commonly used, and machine-readable format.
• Objection to Processing: The right to object to our processing of your personal data, including direct marketing.
• Withdraw Consent: If you have provided consent for data processing, you have the right to withdraw it at any time.

8.1 Exercising Your Rights

To exercise any of these rights, please contact us at:

📧 Email: contact@finanshels.com

We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve Website functionality and security.
• Analyze Website traffic and user interactions.
• Personalize user experiences.

For more details, refer to our Cookie Policy.

9.1 Managing Cookies

• You can manage cookie settings in your browser preferences.
• Disabling certain cookies may impact your ability to use some Website features.

10. Data Transfers and International Processing

As Finanshels operates in multiple jurisdictions, your personal data may be processed in countries outside your residence, including but not limited to: United Arab Emirates (UAE), United States (USA), India

We take steps to ensure your personal data remains protected, including:

• Implementing Standard Contractual Clauses (SCCs) where applicable.
• Ensuring our service providers comply with data protection laws.

11. Data Security Measures

We employ industry-standard security measures to protect your personal data, including:

• Encryption of data in transit and at rest.
• Access controls to restrict unauthorized personnel from handling sensitive information.
• Regular security audits and penetration testing.

Important Note: While we take security seriously, no method of transmission over the internet is 100% secure. If you believe your personal data has been compromised, contact us immediately at contact@finanshels.com.

12. Data Retention Policy

We retain personal data only for as long as:

• Necessary to fulfill the purposes for which it was collected.
• Required by law, contractual obligations, or regulatory requirements.
• Needed for fraud prevention, compliance, and legal enforcement.

When retention is no longer necessary, we securely delete or anonymize your data.

13. Third-Party Services & External Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.

We encourage users to review the privacy policies of external sites before providing any personal information.

14. Children’s Privacy

Our Website and Services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us to request its removal.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via:

• Email notification (if applicable).
• A notice posted on our Website or reflecting the date of the latest update on the respective page.

Your continued use of our Website and Services constitutes acceptance of the updated Privacy Policy.

16. Contact Information

For any questions, requests, or complaints regarding this Privacy Policy, you can contact us at:

📧 Email: support@finanshels.com

📍 Office Address: Finanshels Accounting Technologies LLC-FZ, Shams Business Center, Sharjah Media City Free Zone, Al Messaned, sharjah, UAE

17. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates (UAE). Any disputes shall be subject to exclusive jurisdiction of the courts in Dubai, UAE.

18. Your Acknowledgment

By using our Website and Services, you confirm that you:

• Have read and understood this Privacy Policy.
• Agree to how we collect, process, and protect your data.
• Consent to international data transfers as described herein.