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Founding Member

Suhail KY CMA

Head of Operations

PROFESSIONAL BACKGROUND

As a Founding Member of Finanshels and currently Head of Operations – Finance & Compliance, I have had the privilege of growing alongside the company—from being its first employee to leading end-to-end operations supporting 6,000+ clients annually with a 25+ member team.

Over the past four years, I have built and scaled departments, designed operational frameworks, led digital transformation initiatives, and driven business growth through process excellence, automation, and strong execution. My career has evolved beyond finance into building scalable organizations that combine people, technology, and governance to deliver exceptional client outcomes.

I specialize in transforming complex operational challenges into structured, scalable systems that improve efficiency, accountability, profitability, and customer experience.

CAREER HIGHLIGHTS
Promoted from Founding Employee to Head of Operations within four years.
Built Finanshels' Tax Department from the ground up, including hiring, SOPs, workflows, KPIs, and governance.
Led the company's transition into the UAE Corporate Tax regime by designing scalable compliance frameworks and service offerings.
Managed delivery for thousands of businesses while maintaining strong quality, compliance, and client satisfaction.
Partnered with Product & Engineering teams to build internal platforms and automation tools that significantly improved operational efficiency.
Led the implementation of Practice Management Systems, delivery tracking, dashboards, and performance frameworks across departments.
Drove operational improvements through AI adoption, process automation, and data-driven decision-making.
Built scalable governance models focused on quality, accountability, and sustainable growth.
Core Expertise
Operations & Business Transformation
Finance & Compliance Operations
Corporate Tax & VAT (UAE)
Operational Excellence & Process Improvement
AI & Workflow Automation
Performance Management (KPIs & OKRs)
Service Delivery & Client Success
Team Building & Leadership
SOP Development & Governance
Practice Management Systems (PMS)
Cross-functional Collaboration & Strategy Execution
Scale Your Finance Operations with

Suhail KY CMA

Get in touch with me
Email
suhail@finanshels.com
ADDITIONAL LINKS

MORE DETAILS

Before joining Finanshels, I worked with Britannia Industries, where I gained hands-on experience in GST compliance, indirect taxation, ERP process optimization, and working capital management within one of India's leading FMCG organizations.

I hold the US CMA (Certified Management Accountant) designation, along with an MBA in International Business and a BBA in Finance, combining financial expertise with operational leadership and strategic execution.

I'm passionate about building high-performing teams, leveraging technology to solve business problems, and creating operational systems that enable organizations to scale efficiently.